Frequently Asked Questions:Q. What types of items can be framed?
A. Currently, CollectibleXchange accepts photos and jerseys for framing. If you have any special requests, please call customer service toll free at 888-415-2434, or email us at firstname.lastname@example.org.
Q. How many frame options are available?
A. Our standard framing options fit photos in sizes 8x10, 11x14, 16x20 and 20x24. We can also create custom frames, depending on the request.
Q. How do I send in my item?
A. Once you've placed your order, please send your jersey or photo to 200 Corporate Blvd S #120, Attn: Framing Dept., Yonkers, NY 10701.
Q. How long will it take to frame my item?
A. Once we receive your jersey or photo, it will take us approximately 3-5 business days to frame it and ship it back via UPS. You'll be enjoying your new piece in no time!
Q. What type of glass do you use?
A. We use 1/16” clear acrylic glass for framing.
Q. What type of matboard do you use?
A. We utilize two types of double matboards: paper over paper or suede over paper.
Q. Can I apply site-wide discounts to my framing order?
A. If discounts are available yes.
Q. Why is your framing service by mail better than going to a framing shop in person?
A. Our framing services are competitively priced, and we provide high quality service versus other options available in the market.
Q. Is my shipment insured?
A. Yes, we do provide insurance for products up to $750 in value.